We manage and train our employees. It allows us to monitor content and quality of our training programs in real time. Training is conducted on-line, in a classroom or “on-site” when practical. We find the “on-site” method extremely beneficial and efficient. Our program includes a comprehensive Basic Skills and a refresher training curriculum.
The 8-hour refresher program not only covers the core elements mandatory by Illinois State Law (225 ILCS 447/25-20) for all employees but also an additional soft skills training series that features relationship building, conflict resolution, verbal de-escalation techniques, basic Defensive Tactics Training and an Advanced Security Training track designed for Lead Officers and Field Supervisors.